Frequently Asked Questions

Yes — via mobile apps or dashboard. Our systems are designed to give you full control of your smart home from anywhere in the world, as long as you have an internet connection.

Devices can be reinstalled in your new place. Most of our smart home devices are portable and can be easily moved to your new home. We also offer relocation services to help with the transition.

Most packages include basic installation. Our professional installation service ensures everything is set up correctly and optimized for your home. Complex installations may incur additional charges, which we'll discuss upfront.

Yes, a stable connection is essential. Smart home devices rely on your home's Wi-Fi network to communicate with each other and with your mobile devices. We recommend a reliable internet connection with good coverage throughout your home.

Contact us — we offer remote and onsite support. Our support team is available to help troubleshoot issues, and we provide both remote assistance and in-person visits when needed. Most issues can be resolved quickly through remote support.

Installation time varies by package size, but most basic installations can be completed in 2-4 hours. More complex systems like full home automation may take a full day. We'll provide a time estimate during your consultation.

Yes, we provide warranty coverage on both devices and installation work. Device warranties vary by manufacturer, and we offer a 1-year warranty on our installation services. Extended warranty options are also available.